Full Refund Policy

At VPNPacket, your satisfaction is our top priority. We are committed to providing you with a VPN service that you can trust. To ensure peace of mind, we offer a 7-day money-back guarantee on all of our packages. Whether you choose a 1-month, 3-month, 6-month, 1-year, 2-year, or 3-year plan, you can try our service risk-free. If, for any reason, you’re not completely satisfied within the first 7 days, we’ll gladly issue a full refund.

Refund Policy for End Clients:

• Eligibility: Applies to all package durations (1 month, 3 months, 6 months, 1 year, 2 years, 3 years).
• Refund Window: Requests must be made within 7 days of purchase.
• Process: Simply log into your account and submit a support ticket, and our team will resolve this for you promptly.

Important Note: Any client who attempts an unlawful chargeback against our accounts will be permanently banned from using our networks.

Reseller Policy:

For our valued resellers, all purchases are final and non-refundable. We understand the importance of your business operations. That’s why every reseller has a dedicated sales representative to ensure that any issues or problems are immediately addressed as part of our internal policy. We encourage you to manage your reseller accounts carefully and appreciate your understanding.

Thank you for choosing VPNPacket! We’re here to provide you with the best VPN experience possible.